The Avilés City Council has launched the first Virtual Citizen Service Office (OVAC) with personalized service in Asturias, after an investment of almost 45,000 euros, financed entirely by Next Generation EU funds.
The aim is to make it easier for citizens to manage procedures with the local administration through their personal computer or mobile device., in an easy, safe and legal way.
You will be able to carry out procedures related to the register, submit documentation to files, as well as register or modify registrations in school cafeterias and extracurricular activities.
To use the OVAC, simply request an appointment through www.aviles.es/citaprevia, indicating 'Videoconference' in the 'Type of care' field, the Councillor for Human Resources and Electronic Administration, Noé Vega, and the Councillor for Finance, Raquel Ruiz, reported during the presentation of the device.
The City Council seeks to provide services to the citizens the best possible care, This means not only having qualified staff, but also being able to offer up-to-date information at all times.
In this sense, the OVAC will complement the traditional channels of public service, providing added usability, utility, quality, accessibility and mobility of digital public services, while also implying a modernization of processes.
Some of the procedures that can be carried out through the OVAC are the registration or modification of the register and the registration in school cafeterias and extracurricular cultural and sports activities.
