Virtual Citizen Service Office
A platform that allows you to easily carry out, from anywhere, from any device, and with legal security, the administrative procedures that could previously only be done in person.
Bring your organization closer to the citizen
Bring your organization closer to citizens with a new secure, easy and legally compliant communication channel.
Blockchain Technology
The platform generates evidence of all actions taken in the process, from beginning to end, using immutable Blockchain technology.
Tailored to you
Customize your organization and each step in its workflow, as well as the level of security needed to provide legal certainty in each case.
Certified video
Complete the procedures with a secure video channel that allows you to create certified video records and capture official documents.
Certified Communication
Communicate with your citizens via email or certified SMS with full traceability.
Sign documents
Sign documents and consents with various mechanisms that guarantee the legal validity of the process.
Security
The platform complies with regulations that guarantee maximum security throughout the entire process, so you don't have to worry about anything:
- National Security Scheme – High Level
- ISO 27001
- ISO 19601
- Sepblac regulations for carrying out procedures electronically.
- CCN Taxonomy for Videoconferencing Tools
Medium
Behind your project you will have a specialized team, who will help you with everything necessary to make the process very simple.
Easy setup
With no added costs, no installation required, get up and running in just a few days and transform the way you interact with your citizens.
Easy Integration
Don't duplicate jobs, don't duplicate processes, create a single workflow to make the day-to-day work of your officials and citizens easier.
Our projects speak for themselves.
An example of how it is being used
We designed the Digital Immediacy Virtual Desktop – EVID for the Ministry of Justice, which allows any citizen to carry out procedures with legal security with the different courts in Spain.
With EVID, the Ministry has made it possible for anyone, regardless of their location, to access services simply and with legal certainty in their actions.
What better way to learn than by seeing a customer explain how they are working with the solution and all the advantages it has?.