AI in Public Administration - Virtual Agents
Project phases
Challenge
Optimize the management of all documentation available at City Hall to efficiently validate grant applications in a way that saves as much time as possible.
Solution
Our AI Virtual Agent tool offers a comprehensive solution that combines rapid deployment with a high degree of adaptability to customer needs.
In this case, the AI Virtual Agent integrates with the city council’s existing systems to automate processes in a customized manner, ensuring that it adapts and evolves according to the required specifications.
KPIs
- In a very short time, the AI Agent generates all the information related to grant approvals and allows professionals to interact by making comments and asking questions to obtain specific answers regarding all the documents and files under review.
- Privacy guarantee: data does not leave the organization's environment
- Full control over the agent: the ability to audit, adjust, and monitor
- Customization: adaptation to the specific processes and terminology of a particular field
- Regulatory compliance: alignment with data protection and security regulations
kawaru Consulting