Within the framework of a XVI CNIS Congress marked by the need for purposeful digitization, Kawaru Consulting He had the honor of sponsoring and presenting one of the most inspiring and strategic presentations of the program: «"Towards a smarter administration: innovation and transformation of public services"».
The session, starring Albert Tort, The Secretary of Telecommunications and Digital Transformation of the Generalitat of Catalonia offered a clear roadmap on how one of the most powerful administrations in the country is redesigning its relationship with citizens through data intelligence and disruptive innovation.
A systemic vision: Beyond digitization
Albert Tort outlined the ambitious strategy of the Generalitat of Catalonia, emphasizing that the concept of "Intelligent Administration" is not limited to the adoption of tools, but implies a profound transformation of the service delivery model.
At Kawaru Consulting, we fully share the vision expressed by Tort: technology should be the enabler for effective management. proactive, capable of anticipating the needs of the citizen before they begin the process.
The pillars of the presentation that shaped the Congress agenda:
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Data-Driven Innovation: The importance of converting the vast volume of public information into knowledge assets for strategic decision-making.
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Service Transformation: How to simplify complex processes to turn them into seamless user experiences, eliminating invisible bureaucracy.
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Ethics and Digital Humanism: Tort emphasized that innovation in Catalonia is built on a framework of trust, ensuring that the use of AI and Big Data always respects privacy and fairness.
This presentation is sponsored by Kawaru Consulting This reinforces our position as a strategic partner to major institutions on their path to operational excellence. Albert Tort's presentation was not only a technology lesson, but a masterclass in... modern governance.
The room, which saw a massive turnout, witnessed how collaboration between the public sector and specialized consultancies like KAwaru is key to translating high-level visions into solutions that directly impact the quality of life of millions of people.
«"Seeing the Catalan government's strategy aligned with our 'Smart Administration' vision confirms that we are on the right track. Innovation means deciding what future we want to build today."‘, Kawaru officials emphasized this point after the session.
