New Project: Virtual Citizen Service Office at the Employment Department of the Regional Government of Castilla y León.
As part of our commitment to improving citizen services, we have launched the **Virtual Citizen Service Office, a platform from our partner Councilbox, designed to offer an accessible, efficient and personalized service to all users in the community.
What is the Virtual Citizen Service Office?
The Virtual Citizen Service Office is an innovative online platform that allows citizens to access information and support services related to employment and professional development. This system is part of our vision to transform how citizens interact with public institutions, facilitating quick and easy access to resources and assistance.
Objectives of the Virtual Office
- Facilitating access to services: Citizens will be able to access a wide range of online resources and services, including inquiries about employment, training, career advice and job opportunities.
- Optimize the user experience: The platform is designed to provide an intuitive and user-friendly experience, ensuring that navigation and information retrieval are a streamlined process.
- Promoting inclusion: Our goal is that all citizens, regardless of their circumstances or level of digital experience, can benefit from the services we will offer.
Benefits for the Citizen
- 24/7 Accessibility: The Virtual Office will be available at all times, allowing users to resolve their concerns and access relevant information whenever they need it.
- Modern interaction: Through this platform, citizens will be able to interact effectively through forms, live chat and other digital resources, eliminating the need for unnecessary travel.
- Constant updates: The information will be updated periodically to ensure that all citizens are up to date with the latest offers and programs available.
Kawaru Consulting: Driving Innovation
We are very pleased with this project, which represents another step towards the modernization of public services in Castile and León. At Kawaru Consulting, our mission is to promote innovation and efficiency in citizen services, and this OVAC project is a perfect example of how we can contribute to improving public service.





