AI in Public Administration - Virtual Agents
Project phases
Challenge
Optimize the management of all documentation available at the City Hall to validate efficiently and with maximum time savings the processes that are carried out to validate the grant applications received.
Solution
Our AI Virtual Agent tool offers a comprehensive solution which combines speed of implementation with a great capacity of adaptation to needs from the client.
In this case, the AI Virtual Agent is integrates with the systems existing in the city council for automate the processes in a personalized way, ensuring that It adjusts and evolves according to the required specifications.
KPIS
- In a very short time, the AI Agent generates all the information related to grant validations and allows the professional to interact in the form of comments and questions to extract concrete answers about all the documents and files considered.
- Privacy guarantee: data does not leave the organization's environment
- Full agent control: ability to audit, adjust, and monitor
- Personalization: adaptation to the specific processes and language of an area
- Regulatory compliance: alignment with data protection and security regulations
kawaru Consulting