Salamanca City Council goes digital with the new Virtual Customer Service Office
The Autonomous Agency for Economic Management and Collection of the Salamanca City Council is implementing the Virtual Citizen Service Office of our partner Councilbox to carry out procedures and transactions electronically, with the aim of bringing the administration closer to the citizen.
From now on, residents can easily and quickly complete any procedure or inquiry from their home or workplace, without having to travel to the town hall. This new virtual service system has been implemented to improve accessibility and convenience for citizens, reducing waiting times and queues. They will be able to carry out procedures such as requesting certificates, paying taxes, filing complaints or applications, and more. Furthermore, the Virtual Citizen Service Office will have a team of highly trained professionals committed to providing exceptional customer service and resolving any questions or problems they may have.
We are very pleased to be able to bring all the citizens of Salamanca closer to their town hall, making governance more accessible.
