{"id":987510393,"date":"2023-06-17T17:45:05","date_gmt":"2023-06-17T15:45:05","guid":{"rendered":"https:\/\/kawaruconsulting.com\/?post_type=project&#038;p=987510393"},"modified":"2026-03-17T13:36:04","modified_gmt":"2026-03-17T12:36:04","slug":"multichannel-communication-platform","status":"publish","type":"project","link":"https:\/\/kawaruconsulting.com\/en\/project\/plataforma-comunicacion-multicanal\/","title":{"rendered":"Omnichannel communication platform"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"987510393\" class=\"elementor elementor-987510393\" data-elementor-post-type=\"project\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b839d7e e-flex e-con-boxed e-con e-parent\" data-id=\"7b839d7e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-53c2a14 e-con-full e-flex e-con e-child\" data-id=\"53c2a14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e530009 elementor-hidden-desktop elementor-invisible elementor-widget elementor-widget-image\" data-id=\"2e530009\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1536\" height=\"1024\" src=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/06\/plataforma-omnicanal.png\" class=\"attachment-full size-full wp-image-987510402\" alt=\"\" srcset=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/06\/plataforma-omnicanal.png 1536w, https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/06\/plataforma-omnicanal-300x200.png 300w, https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/06\/plataforma-omnicanal-1024x683.png 1024w, https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/06\/plataforma-omnicanal-768x512.png 768w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cdd97b2 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2cdd97b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/kawaruconsulting.com\/en\/project_category\/transformacion-digital\/\" rel=\"tag\">Digital Transformation<\/a><\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31fa13f elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"31fa13f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Kawaru relies on Odigo for omnichannel communication<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-392859f8 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"392859f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>According to the BVA 2023 customer service observatory, 83% of Spaniards have contacted a customer service department. <b>at least once<\/b> per year.<\/p><p>Offer a <b>excellent relationship <\/b>Customer focus has become an essential competitive advantage.<\/p><p>Your customers&#039; satisfaction depends on the <b>effectiveness of interactions<\/b> that you have with them. Regardless of the channel (digital, telephone, email\u2026), they expect a quick resolution to their queries and support throughout their buying journey.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24cc0cc2 elementor-widget elementor-widget-button\" data-id=\"24cc0cc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request more information<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-546c6e28 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"546c6e28\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4038c999 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"4038c999\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1536\" height=\"1024\" src=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/06\/plataforma-omnicanal.png\" class=\"attachment-full size-full wp-image-987510402\" alt=\"\" srcset=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/06\/plataforma-omnicanal.png 1536w, https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/06\/plataforma-omnicanal-300x200.png 300w, https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/06\/plataforma-omnicanal-1024x683.png 1024w, https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/06\/plataforma-omnicanal-768x512.png 768w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<section class=\"elementor-element elementor-element-7d8147c gardient-bg e-flex e-con-boxed e-con e-parent\" data-id=\"7d8147c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-163639c e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"163639c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7ba1a42 e-con-full card e-flex e-con e-child\" data-id=\"7ba1a42\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ffc4f12 card-container e-flex e-con-boxed e-con e-child\" data-id=\"ffc4f12\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de0e3eb elementor-widget elementor-widget-image\" data-id=\"de0e3eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/10\/saas-icon-07-1.png\" class=\"attachment-full size-full wp-image-371208\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea507b9 elementor-widget elementor-widget-heading\" data-id=\"ea507b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Scalability<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-695590b elementor-widget elementor-widget-text-editor\" data-id=\"695590b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div>Equipped with powerful scalability, the platform will allow you to grow at the pace your business demands.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cadbde9 e-con-full card e-flex e-con e-child\" data-id=\"cadbde9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f3d9a8a card-container e-flex e-con-boxed e-con e-child\" data-id=\"f3d9a8a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83243f7 elementor-widget elementor-widget-image\" data-id=\"83243f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/10\/saas-icon-12-1.png\" class=\"attachment-full size-full wp-image-371209\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e76a85 elementor-widget elementor-widget-heading\" data-id=\"5e76a85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Sturdiness<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-729d5b5 elementor-widget elementor-widget-text-editor\" data-id=\"729d5b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div>An omnichannel platform that ensures continuous operations under the most demanding conditions.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d88eb1e e-con-full card e-flex e-con e-child\" data-id=\"d88eb1e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-40623dd card-container e-flex e-con-boxed e-con e-child\" data-id=\"40623dd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d05c7a elementor-widget elementor-widget-image\" data-id=\"4d05c7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/10\/saas-icon-05-1.png\" class=\"attachment-full size-full wp-image-371210\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f3bb66 elementor-widget elementor-widget-heading\" data-id=\"3f3bb66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Reliability<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2eec04b elementor-widget elementor-widget-text-editor\" data-id=\"2eec04b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div>Consistent reliability that ensures every interaction reaches its destination at the precise moment.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-853bb32 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"853bb32\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:200}\">\n\t\t<div class=\"elementor-element elementor-element-5501c7f e-con-full card e-flex e-con e-child\" data-id=\"5501c7f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1f53bf9 card-container e-flex e-con-boxed e-con e-child\" data-id=\"1f53bf9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7167f3 elementor-widget elementor-widget-image\" data-id=\"d7167f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/10\/saas-icon-03-1.png\" class=\"attachment-full size-full wp-image-371211\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9121c6b elementor-widget elementor-widget-heading\" data-id=\"9121c6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Ease of use<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5080fe elementor-widget elementor-widget-text-editor\" data-id=\"b5080fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div>Any team can manage it easily and intuitively, with a quick learning curve.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-67d6368 e-con-full card e-flex e-con e-child\" data-id=\"67d6368\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-070f6ba card-container e-flex e-con-boxed e-con e-child\" data-id=\"070f6ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74e1862 elementor-widget elementor-widget-image\" data-id=\"74e1862\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/10\/saas-icon-11-1.png\" class=\"attachment-full size-full wp-image-371212\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f44ae1 elementor-widget elementor-widget-heading\" data-id=\"7f44ae1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Omnichannel<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1499d63 elementor-widget elementor-widget-text-editor\" data-id=\"1499d63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div>The platform integrates a variety of channels into a seamless and consistent experience for users and teams.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a2b9059 e-con-full card e-flex e-con e-child\" data-id=\"a2b9059\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e0733ea card-container e-flex e-con-boxed e-con e-child\" data-id=\"e0733ea\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5339b0 elementor-widget elementor-widget-image\" data-id=\"c5339b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/10\/saas-icon-09-1.png\" class=\"attachment-full size-full wp-image-371213\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eec4bf9 elementor-widget elementor-widget-heading\" data-id=\"eec4bf9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Social responsibility<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-805ff95 elementor-widget elementor-widget-text-editor\" data-id=\"805ff95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div>A sustainable experience to comply with the principles of corporate social responsibility.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-552dbc8 e-flex e-con-boxed e-con e-parent\" data-id=\"552dbc8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7e6414b e-con-full e-flex e-con e-child\" data-id=\"7e6414b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4c025cc e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"4c025cc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-116ba72 elementor-widget elementor-widget-heading\" data-id=\"116ba72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Contact center management<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d215181 elementor-widget elementor-widget-text-editor\" data-id=\"d215181\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our solution offers you one of the <b>solutions <\/b><b>CCaaS<\/b><b> more powerful<\/b> of the market.<\/p><div>\u00a0<\/div><p>With very <b>extensive experience<\/b>, Our solution has demonstrated unparalleled reliability in communications between brands and their customers.<\/p><p>His <b>processing capacity <\/b>interactions can keep pace with changing needs and is the omnichannel solution with the <b>better voice quality <\/b>of the market.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0207860 elementor-widget elementor-widget-heading\" data-id=\"0207860\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Support that accompanies you<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a540d9 elementor-widget elementor-widget-text-editor\" data-id=\"9a540d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our solution provides <b>expert support <\/b>throughout the entire project, from planning to deployment and operation of your CCaaS solution.<\/p><p>Our teams are here to <b>accompanying you in the long term<\/b> with the goal of helping you get the maximum return on your investment.<\/p><p>\u00a0<b>Improve efficiency <\/b>Our reason for being is the interactions between your brand and your customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f9add5c e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"f9add5c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-74332a8 e-con-full e-flex e-con e-child\" data-id=\"74332a8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b4edc0 elementor-widget elementor-widget-heading\" data-id=\"8b4edc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">INTERACTIONS<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f365ac1 elementor-widget elementor-widget-text-editor\" data-id=\"f365ac1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>+3MM<\/strong><\/p><p>of <b>interactions<\/b>\/year via voice, email, chat, messaging, social media<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-771af61 e-con-full e-flex e-con e-child\" data-id=\"771af61\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e10410c elementor-widget elementor-widget-heading\" data-id=\"e10410c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">EXPERIENCE<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d1325d elementor-widget elementor-widget-text-editor\" data-id=\"7d1325d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>+250<\/b><\/p><p><b>experts<\/b> dedicated to helping businesses grow<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-23bad82 e-con-full e-flex e-con e-child\" data-id=\"23bad82\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22dc433 elementor-widget elementor-widget-heading\" data-id=\"22dc433\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">CUSTOMERS<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fdc103 elementor-widget elementor-widget-text-editor\" data-id=\"1fdc103\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>+250<\/b><\/p><p><b>customers<\/b> located in 100 countries<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a5fd93 e-con-full e-flex e-con e-child\" data-id=\"4a5fd93\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74a9449 elementor-widget elementor-widget-heading\" data-id=\"74a9449\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">ACTIVE USERS<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e36a2db elementor-widget elementor-widget-text-editor\" data-id=\"e36a2db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>+150k<\/strong><\/p><p>users <b>assets<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-157044d e-con-full e-flex e-con e-parent\" data-id=\"157044d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-34f84184 e-flex e-con-boxed e-con e-child\" data-id=\"34f84184\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-48faa105 e-con-full e-flex e-con e-child\" data-id=\"48faa105\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46146e2d elementor-widget elementor-widget-heading\" data-id=\"46146e2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conclusions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7f8616 elementor-widget elementor-widget-text-editor\" data-id=\"b7f8616\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our omnichannel platform allows you to optimize communication with your customers.<\/p><ul><li><b>Contextualized experience <\/b>using data, NLU, and semantic analysis.<\/li><li><b>Flows<\/b> based on intention and competencies for a <b>optimal response<\/b>.<\/li><li><b>True omnichannel<\/b>: Human or virtual support on any channel.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-1fc6a5c1 partners-grey e-flex e-con-boxed e-con e-parent\" data-id=\"1fc6a5c1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-452ad4e3 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"452ad4e3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-615376e5 elementor-widget elementor-widget-heading\" data-id=\"615376e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">WE ARE EXPERTS<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6850b7 elementor-widget elementor-widget-heading\" data-id=\"6850b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our projects speak for themselves.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-252e02d7 e-con-full e-flex e-con e-child\" data-id=\"252e02d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-685248d e-con-full e-flex e-con e-child\" data-id=\"685248d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bc8f453 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-image\" data-id=\"5bc8f453\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"150\" src=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2025\/02\/granollers-1.png\" class=\"attachment-full size-full wp-image-372239\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2343ca14 e-flex e-con-boxed e-con e-parent\" data-id=\"2343ca14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bb3ec9c e-con-full e-flex e-con e-child\" data-id=\"bb3ec9c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b44e45c elementor-widget elementor-widget-heading\" data-id=\"6b44e45c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How do we work?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-340ffca4 elementor-widget elementor-widget-text-editor\" data-id=\"340ffca4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>For over 40 years, our solution has demonstrated unparalleled reliability in communications between brands and their customers. With interaction processing capacity that can keep pace with evolving needs, we offer our clients the omnichannel solution with the best voice quality on the market.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-75a081e8 e-flex e-con-boxed e-con e-parent\" data-id=\"75a081e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4e98d1af e-con-full e-flex e-con e-child\" data-id=\"4e98d1af\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-272b52df elementor-widget elementor-widget-heading\" data-id=\"272b52df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">kawaru Consulting<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68b4304b elementor-widget elementor-widget-heading\" data-id=\"68b4304b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our greatest asset is our customers. We work together to make a difference.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-515e3c2 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"515e3c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>A communication platform whose interaction processing capacity can keep pace with changing needs, making it the omnichannel solution with the best voice quality on the market.<\/p>","protected":false},"featured_media":987510402,"template":"","meta":{"_acf_changed":false},"project_category":[146],"class_list":["post-987510393","project","type-project","status-publish","has-post-thumbnail","hentry","project_category-transformacion-digital"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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