{"id":987511452,"date":"2026-11-10T12:02:16","date_gmt":"2026-11-10T11:02:16","guid":{"rendered":"https:\/\/kawaruconsulting.com\/?p=987511452"},"modified":"2026-11-10T12:02:53","modified_gmt":"2026-11-10T11:02:53","slug":"nebomind-launch","status":"publish","type":"post","link":"https:\/\/kawaruconsulting.com\/en\/nebomind-channels-productotecnologico\/","title":{"rendered":"A single conversation across all your channels: Nebomind Channels is here"},"content":{"rendered":"<p><strong>WhatsApp, email, webchat, Microsoft Teams\u2026 every day, organizations handle inquiries through multiple channels. The challenge isn&#039;t having many communication channels, but rather preventing information from becoming scattered and each conversation from following a different path.<\/strong><\/p>\n<p>To address this need, <strong>Kawaru launches Nebomind Channels<\/strong>, a solution that <strong>unifies<\/strong> all customer service channels in a single smart environment. <strong>The platform centralizes conversations and understands every query.<\/strong> using artificial intelligence and directs each request to the most appropriate agent, team, or system for <strong>solve it.<\/strong><\/p>\n<p>Besides, <strong>Nebomind Channels maintains the full context of interactions<\/strong>, allowing for transitions between automated and human intervention, or between different departments, when a conversation moves from automation to human intervention., <strong>all relevant information remains available.<\/strong> Thus, <strong>Repetitions are avoided, response times are sped up, and the user and customer experience is improved.<\/strong><\/p>\n<p>Because good service isn&#039;t just about responding faster, but <strong>so that each inquiry reaches the right person,<\/strong> at the right time and with all the necessary information.<\/p>\n<p>With this launch, <strong>Kawaru continues to expand its commitment to artificial intelligence solutions.<\/strong> capable of connecting people, processes, and technology to offer a <strong>more efficient, fluid and personalized service.<\/strong><\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>WhatsApp, correo electr\u00f3nico, webchat, Microsoft Teams&#8230; cada d\u00eda las organizaciones atienden consultas desde m\u00faltiples canales. El reto no es tener muchas v\u00edas de comunicaci\u00f3n, sino evitar que la informaci\u00f3n se disperse y que cada conversaci\u00f3n siga un camino diferente. Para dar respuesta a esta necesidad, Kawaru lanza Nebomind Channels, una soluci\u00f3n que unifica todos los [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":987511453,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[18],"tags":[74,216,230,163],"class_list":["post-987511452","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias","tag-inteligencia-artificial","tag-lanzamiento","tag-soluciones","tag-tecnologia"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Una \u00fanica conversaci\u00f3n entre todos tus canales: llega Nebomind Channels - Servicios de consultor&iacute;a de empresas y administraciones p&uacute;blicas<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kawaruconsulting.com\/en\/nebomind-channels-technological-product\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Una \u00fanica conversaci\u00f3n entre todos tus canales: llega Nebomind Channels - Servicios de consultor&iacute;a de empresas y administraciones p&uacute;blicas\" \/>\n<meta property=\"og:description\" content=\"WhatsApp, correo electr\u00f3nico, webchat, Microsoft Teams&#8230; cada d\u00eda las organizaciones atienden consultas desde m\u00faltiples canales. 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