{"id":987510165,"date":"2025-11-25T12:06:03","date_gmt":"2025-11-25T11:06:03","guid":{"rendered":"https:\/\/kawaruconsulting.com\/?p=987510165"},"modified":"2025-12-11T12:20:30","modified_gmt":"2025-12-11T11:20:30","slug":"the-ministry-of-education-is-committed-to-using-artificial-intelligence-in-customer-service-with-kawaru-consulting","status":"publish","type":"post","link":"https:\/\/kawaruconsulting.com\/en\/la-conselleria-de-educacion-apuesta-por-la-inteligencia-artificial-en-la-atencion-al-usuario-con-kawaru-consulting\/","title":{"rendered":"The Ministry of Education is committed to using artificial intelligence for the CAU (Customer Service Center) of schools with Kawaru Consulting"},"content":{"rendered":"<p>The <strong>Ministry of Education of the Valencian Government<\/strong> has entrusted Kawaru Consulting to lead a project in its digital transformation strategy: the implementation of a <strong>artificial intelligence agent in the User Support Center (CAU)<\/strong>.<\/p>\n<p>This initiative reflects the Administration&#039;s commitment to offer <strong>more efficient, accessible and citizen-oriented services<\/strong>, Incorporating technologies that optimize management and improve the user experience, the new intelligent agent will handle frequently asked questions, resolve basic issues, and provide immediate updates, reducing wait times and guaranteeing 24\/7 availability.<\/p>\n<p>The implementation of AI-based solutions involves a <strong>significant progress in the modernization of public services<\/strong>, This contributes to a more agile, accessible, and sustainable administration. Furthermore, it frees up human resources for higher value-added tasks, reinforcing service quality and personalized attention when needed.<\/p>\n<p>For Kawaru Consulting, this project represents a strategic milestone that consolidates our position as a technology partner in the public sector and opens new opportunities to develop innovative solutions that transform the relationship between citizens and administration.<\/p>\n<p>With this collaboration, the Ministry of Education reaffirms its leadership in the adoption of emerging technologies, placing the Valencian Community at the forefront of digitalization in the education sector.<\/p>\n<p>At Kawaru Consulting we share this vision and work with the firm commitment to add value, drive innovation and support our clients in building a more efficient and connected future.<\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>La Conselleria de Educaci\u00f3n de la Generalitat Valenciana ha confiado en Kawaru Consulting para liderar un proyecto en su estrategia de transformaci\u00f3n digital: la implantaci\u00f3n de un agente de inteligencia artificial en el Centro de Atenci\u00f3n al Usuario (CAU). Esta iniciativa responde al compromiso de la Administraci\u00f3n por ofrecer servicios m\u00e1s eficientes, accesibles y orientados [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":987510166,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[13],"tags":[41,80,74],"class_list":["post-987510165","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-proyectos","tag-crecimiento-empresa","tag-innovacion","tag-inteligencia-artificial"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>La Conselleria de Educaci\u00f3n apuesta por la inteligencia artificial para el CAU de centros escolares con Kawaru Consulting - Servicios de consultor&iacute;a de empresas y administraciones p&uacute;blicas<\/title>\n<meta name=\"description\" content=\"La Conselleria de Educaci\u00f3n de la Generalitat Valenciana ha confiado en Kawaru Consulting para liderar un proyecto en su estrategia de transformaci\u00f3n digital: la implantaci\u00f3n de un agente de inteligencia artificial en el Centro de Atenci\u00f3n al Usuario (CAU).\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kawaruconsulting.com\/en\/the-ministry-of-education-is-committed-to-using-artificial-intelligence-in-customer-service-with-kawaru-consulting\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"La Conselleria de Educaci\u00f3n apuesta por la inteligencia artificial para el CAU de centros escolares con Kawaru Consulting - Servicios de consultor&iacute;a de empresas y administraciones p&uacute;blicas\" \/>\n<meta property=\"og:description\" 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