{"id":987507868,"date":"2025-11-17T15:28:50","date_gmt":"2025-11-17T14:28:50","guid":{"rendered":"https:\/\/kawaruconsulting.com\/?p=987507868"},"modified":"2025-11-17T15:28:50","modified_gmt":"2025-11-17T14:28:50","slug":"the-lleida-city-council-is-launching-a-new-citizen-service-channel-through-video-calls","status":"publish","type":"post","link":"https:\/\/kawaruconsulting.com\/en\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\/","title":{"rendered":"The Lleida City Council is launching a new citizen service channel using video calls"},"content":{"rendered":"<p>The digital transformation of public administrations continues to advance, and Lleida is becoming a leading example with the implementation of a <strong>new citizen service channel through video calls<\/strong>. This initiative, led by the Paeria, represents a firm step towards a more accessible, modern administration adapted to the needs of today&#039;s society.<\/p>\n<h3>A service designed for people<\/h3>\n<p>The new system will allow citizens to make inquiries and complete procedures without having to physically go to municipal offices. The aim is to:<\/p>\n<ul>\n<li>\ud83d\udc69\u200d\ud83d\udcbb <strong>Facilitate access<\/strong> to public services from anywhere.<\/li>\n<li>\ud83c\udf0d <strong>Promote digital inclusion<\/strong>, offering alternatives to those who prefer online care.<\/li>\n<li>\u23f1\ufe0f <strong>Optimize time<\/strong> both from the users and from the administration itself.<\/li>\n<\/ul>\n<p>This service model becomes a key tool for improving the citizen experience, reducing barriers and bringing public management closer to people&#039;s daily lives.<\/p>\n<p>Here&#039;s the link to the news article:<\/p>\n<p>https:\/\/www.paeria.cat\/ca\/actualitat\/noticies\/la-paeria-posa-en-marxa-un-nou-canal-d2019atencio-ciutadana-mitjancant-videotrucades<\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>The Lleida City Council is launching a new citizen service channel using video calls<\/p>","protected":false},"author":1,"featured_media":987507869,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[18,13],"tags":[142,115,87],"class_list":["post-987507868","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias","category-proyectos","tag-creciemiento","tag-nuevo-proyecto","tag-videoatencion"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>La Paeria de Lleida impulsa un nuevo canal de atenci\u00f3n ciudadana mediante videollamadas - Servicios de consultor&iacute;a de empresas y administraciones p&uacute;blicas<\/title>\n<meta name=\"description\" content=\"La Paeria de Lleida impulsa un nuevo canal de atenci\u00f3n ciudadana mediante videollamadas\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kawaruconsulting.com\/en\/the-lleida-city-council-is-launching-a-new-citizen-service-channel-through-video-calls\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"La Paeria de Lleida impulsa un nuevo canal de atenci\u00f3n ciudadana mediante videollamadas - Servicios de consultor&iacute;a de empresas y administraciones p&uacute;blicas\" \/>\n<meta property=\"og:description\" content=\"La Paeria de Lleida impulsa un nuevo canal de atenci\u00f3n ciudadana mediante videollamadas\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kawaruconsulting.com\/en\/the-lleida-city-council-is-launching-a-new-citizen-service-channel-through-video-calls\/\" \/>\n<meta property=\"og:site_name\" content=\"Servicios de consultor&iacute;a de empresas y administraciones p&uacute;blicas\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-17T14:28:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2025\/11\/large1-1.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"768\" \/>\n\t<meta property=\"og:image:height\" content=\"576\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Andreu\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Andreu\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\\\/\"},\"author\":{\"name\":\"Andreu\",\"@id\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/#\\\/schema\\\/person\\\/dd93c37ff0beef61aa5cae4a57d34e75\"},\"headline\":\"La Paeria de Lleida impulsa un nuevo canal de atenci\u00f3n ciudadana mediante videollamadas\",\"datePublished\":\"2025-11-17T14:28:50+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\\\/\"},\"wordCount\":197,\"publisher\":{\"@id\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/kawaruconsulting.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/large1-1.jpeg\",\"keywords\":[\"Creciemiento\",\"Nuevo Proyecto\",\"Videoatenci\u00f3n\"],\"articleSection\":[\"Noticias\",\"Proyectos\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\\\/\",\"url\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\\\/\",\"name\":\"La Paeria de Lleida impulsa un nuevo canal de atenci\u00f3n ciudadana mediante videollamadas - Servicios de consultor&iacute;a de empresas y administraciones p&uacute;blicas\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/kawaruconsulting.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/large1-1.jpeg\",\"datePublished\":\"2025-11-17T14:28:50+00:00\",\"description\":\"La Paeria de Lleida impulsa un nuevo canal de atenci\u00f3n ciudadana mediante videollamadas\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\\\/#primaryimage\",\"url\":\"https:\\\/\\\/kawaruconsulting.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/large1-1.jpeg\",\"contentUrl\":\"https:\\\/\\\/kawaruconsulting.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/large1-1.jpeg\",\"width\":768,\"height\":576},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/kawaruconsulting.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"La Paeria de Lleida impulsa un nuevo canal de atenci\u00f3n ciudadana mediante videollamadas\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/\",\"name\":\"Servicios de consultor&iacute;a de empresas y administraciones p&uacute;blicas\",\"description\":\"Kawaru Consulting SL\",\"publisher\":{\"@id\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/#organization\",\"name\":\"Servicios de consultor&iacute;a de empresas y administraciones p&uacute;blicas\",\"url\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/kawaruconsulting.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/Logo-Kawaru150.png\",\"contentUrl\":\"https:\\\/\\\/kawaruconsulting.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/Logo-Kawaru150.png\",\"width\":547,\"height\":150,\"caption\":\"Servicios de consultor&iacute;a de empresas y administraciones p&uacute;blicas\"},\"image\":{\"@id\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/kawaruconsulting.com\\\/en\\\/#\\\/schema\\\/person\\\/dd93c37ff0beef61aa5cae4a57d34e75\",\"name\":\"Andreu\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/1a8da9c6a24f7c60c2318c2fa7996230425d307891f796a0e078db304738b04a?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/1a8da9c6a24f7c60c2318c2fa7996230425d307891f796a0e078db304738b04a?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/1a8da9c6a24f7c60c2318c2fa7996230425d307891f796a0e078db304738b04a?s=96&d=mm&r=g\",\"caption\":\"Andreu\"},\"sameAs\":[\"https:\\\/\\\/kawaruconsulting.com\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"The Lleida City Council launches a new citizen service channel via video calls - Consulting services for businesses and public administrations","description":"The Lleida City Council is launching a new citizen service channel using video calls","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/kawaruconsulting.com\/en\/the-lleida-city-council-is-launching-a-new-citizen-service-channel-through-video-calls\/","og_locale":"en_GB","og_type":"article","og_title":"La Paeria de Lleida impulsa un nuevo canal de atenci\u00f3n ciudadana mediante videollamadas - Servicios de consultor&iacute;a de empresas y administraciones p&uacute;blicas","og_description":"La Paeria de Lleida impulsa un nuevo canal de atenci\u00f3n ciudadana mediante videollamadas","og_url":"https:\/\/kawaruconsulting.com\/en\/the-lleida-city-council-is-launching-a-new-citizen-service-channel-through-video-calls\/","og_site_name":"Servicios de consultor&iacute;a de empresas y administraciones p&uacute;blicas","article_published_time":"2025-11-17T14:28:50+00:00","og_image":[{"width":768,"height":576,"url":"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2025\/11\/large1-1.jpeg","type":"image\/jpeg"}],"author":"Andreu","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Andreu","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/kawaruconsulting.com\/en\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\/#article","isPartOf":{"@id":"https:\/\/kawaruconsulting.com\/en\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\/"},"author":{"name":"Andreu","@id":"https:\/\/kawaruconsulting.com\/en\/#\/schema\/person\/dd93c37ff0beef61aa5cae4a57d34e75"},"headline":"La Paeria de Lleida impulsa un nuevo canal de atenci\u00f3n ciudadana mediante videollamadas","datePublished":"2025-11-17T14:28:50+00:00","mainEntityOfPage":{"@id":"https:\/\/kawaruconsulting.com\/en\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\/"},"wordCount":197,"publisher":{"@id":"https:\/\/kawaruconsulting.com\/en\/#organization"},"image":{"@id":"https:\/\/kawaruconsulting.com\/en\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\/#primaryimage"},"thumbnailUrl":"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2025\/11\/large1-1.jpeg","keywords":["Creciemiento","Nuevo Proyecto","Videoatenci\u00f3n"],"articleSection":["Noticias","Proyectos"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/kawaruconsulting.com\/en\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\/","url":"https:\/\/kawaruconsulting.com\/en\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\/","name":"The Lleida City Council launches a new citizen service channel via video calls - Consulting services for businesses and public administrations","isPartOf":{"@id":"https:\/\/kawaruconsulting.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/kawaruconsulting.com\/en\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\/#primaryimage"},"image":{"@id":"https:\/\/kawaruconsulting.com\/en\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\/#primaryimage"},"thumbnailUrl":"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2025\/11\/large1-1.jpeg","datePublished":"2025-11-17T14:28:50+00:00","description":"The Lleida City Council is launching a new citizen service channel using video calls","breadcrumb":{"@id":"https:\/\/kawaruconsulting.com\/en\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/kawaruconsulting.com\/en\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/kawaruconsulting.com\/en\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\/#primaryimage","url":"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2025\/11\/large1-1.jpeg","contentUrl":"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2025\/11\/large1-1.jpeg","width":768,"height":576},{"@type":"BreadcrumbList","@id":"https:\/\/kawaruconsulting.com\/en\/la-paeria-de-lleida-impulsa-un-nuevo-canal-de-atencion-ciudadana-mediante-videollamadas\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/kawaruconsulting.com\/"},{"@type":"ListItem","position":2,"name":"La Paeria de Lleida impulsa un nuevo canal de atenci\u00f3n ciudadana mediante videollamadas"}]},{"@type":"WebSite","@id":"https:\/\/kawaruconsulting.com\/en\/#website","url":"https:\/\/kawaruconsulting.com\/en\/","name":"Consulting services for companies and public administrations","description":"Kawaru Consulting SL","publisher":{"@id":"https:\/\/kawaruconsulting.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/kawaruconsulting.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/kawaruconsulting.com\/en\/#organization","name":"Consulting services for companies and public administrations","url":"https:\/\/kawaruconsulting.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/kawaruconsulting.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2025\/11\/Logo-Kawaru150.png","contentUrl":"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2025\/11\/Logo-Kawaru150.png","width":547,"height":150,"caption":"Servicios de consultor&iacute;a de empresas y administraciones p&uacute;blicas"},"image":{"@id":"https:\/\/kawaruconsulting.com\/en\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/kawaruconsulting.com\/en\/#\/schema\/person\/dd93c37ff0beef61aa5cae4a57d34e75","name":"Andreu","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/1a8da9c6a24f7c60c2318c2fa7996230425d307891f796a0e078db304738b04a?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/1a8da9c6a24f7c60c2318c2fa7996230425d307891f796a0e078db304738b04a?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/1a8da9c6a24f7c60c2318c2fa7996230425d307891f796a0e078db304738b04a?s=96&d=mm&r=g","caption":"Andreu"},"sameAs":["https:\/\/kawaruconsulting.com"]}]}},"_links":{"self":[{"href":"https:\/\/kawaruconsulting.com\/en\/wp-json\/wp\/v2\/posts\/987507868","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kawaruconsulting.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kawaruconsulting.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kawaruconsulting.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kawaruconsulting.com\/en\/wp-json\/wp\/v2\/comments?post=987507868"}],"version-history":[{"count":0,"href":"https:\/\/kawaruconsulting.com\/en\/wp-json\/wp\/v2\/posts\/987507868\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kawaruconsulting.com\/en\/wp-json\/wp\/v2\/media\/987507869"}],"wp:attachment":[{"href":"https:\/\/kawaruconsulting.com\/en\/wp-json\/wp\/v2\/media?parent=987507868"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kawaruconsulting.com\/en\/wp-json\/wp\/v2\/categories?post=987507868"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kawaruconsulting.com\/en\/wp-json\/wp\/v2\/tags?post=987507868"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}