{"id":987510393,"date":"2023-06-17T17:45:05","date_gmt":"2023-06-17T15:45:05","guid":{"rendered":"https:\/\/kawaruconsulting.com\/?post_type=project&#038;p=987510393"},"modified":"2026-03-17T13:36:04","modified_gmt":"2026-03-17T12:36:04","slug":"plataforma-comunicacio-multicanal","status":"publish","type":"project","link":"https:\/\/kawaruconsulting.com\/ca\/project\/plataforma-comunicacion-multicanal\/","title":{"rendered":"Plataforma de comunicaci\u00f3 omnicanal"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"987510393\" class=\"elementor elementor-987510393\" data-elementor-post-type=\"project\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b839d7e e-flex e-con-boxed e-con e-parent\" data-id=\"7b839d7e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-53c2a14 e-con-full e-flex e-con e-child\" data-id=\"53c2a14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e530009 elementor-hidden-desktop elementor-invisible elementor-widget elementor-widget-image\" data-id=\"2e530009\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1536\" height=\"1024\" src=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/06\/plataforma-omnicanal.png\" class=\"attachment-full size-full wp-image-987510402\" alt=\"\" srcset=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/06\/plataforma-omnicanal.png 1536w, https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/06\/plataforma-omnicanal-300x200.png 300w, https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/06\/plataforma-omnicanal-1024x683.png 1024w, https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/06\/plataforma-omnicanal-768x512.png 768w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cdd97b2 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2cdd97b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/kawaruconsulting.com\/ca\/project_category\/transformacion-digital\/\" rel=\"tag\">Transformaci\u00f3 Digital<\/a><\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31fa13f elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"31fa13f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Kawaru confia en Odigo per a la comunicaci\u00f3 omnicanal<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-392859f8 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"392859f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Segons l\u00b4observatori d\u00b4atenci\u00f3 al client BVA 2023, el 83 % dels espanyols ha contactat amb un servei d\u00b4atenci\u00f3 al client <b>almenys una vegada<\/b> a l&#039;any.<\/p><p>Oferir-ne una <b>excel\u00b7lent relaci\u00f3 <\/b>amb el client ha esdevingut un avantatge competitiu essencial.<\/p><p>La satisfacci\u00f3 dels teus clients dep\u00e8n de la <b>efic\u00e0cia de les interaccions<\/b> que tinguis amb ells. Independentment del canal (digital, telef\u00f2nic, email\u2026), esperen una resoluci\u00f3 r\u00e0pida a les consultes i un suport en el recorregut de compra.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24cc0cc2 elementor-widget elementor-widget-button\" data-id=\"24cc0cc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/ca\/contacte\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Sol\u00b7licitar m\u00e9s informaci\u00f3<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-546c6e28 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"546c6e28\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4038c999 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"4038c999\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1536\" height=\"1024\" src=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/06\/plataforma-omnicanal.png\" class=\"attachment-full size-full wp-image-987510402\" alt=\"\" srcset=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/06\/plataforma-omnicanal.png 1536w, https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/06\/plataforma-omnicanal-300x200.png 300w, https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/06\/plataforma-omnicanal-1024x683.png 1024w, https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/06\/plataforma-omnicanal-768x512.png 768w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<section class=\"elementor-element elementor-element-7d8147c gardient-bg e-flex e-con-boxed e-con e-parent\" data-id=\"7d8147c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-163639c e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"163639c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7ba1a42 e-con-full card e-flex e-con e-child\" data-id=\"7ba1a42\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ffc4f12 card-container e-flex e-con-boxed e-con e-child\" data-id=\"ffc4f12\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de0e3eb elementor-widget elementor-widget-image\" data-id=\"de0e3eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/10\/saas-icon-07-1.png\" class=\"attachment-full size-full wp-image-371208\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea507b9 elementor-widget elementor-widget-heading\" data-id=\"ea507b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Escalabilitat<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-695590b elementor-widget elementor-widget-text-editor\" data-id=\"695590b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div>Dotada de potent escalabilitat, la plataforma us permetr\u00e0 cr\u00e9ixer al ritme que exigeix el vostre negoci.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cadbde9 e-con-full card e-flex e-con e-child\" data-id=\"cadbde9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f3d9a8a card-container e-flex e-con-boxed e-con e-child\" data-id=\"f3d9a8a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83243f7 elementor-widget elementor-widget-image\" data-id=\"83243f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/10\/saas-icon-12-1.png\" class=\"attachment-full size-full wp-image-371209\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e76a85 elementor-widget elementor-widget-heading\" data-id=\"5e76a85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Robustesa<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-729d5b5 elementor-widget elementor-widget-text-editor\" data-id=\"729d5b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div>Una plataforma omnicanal que assegura operacions cont\u00ednues en les condicions m\u00e9s exigents.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d88eb1e e-con-full card e-flex e-con e-child\" data-id=\"d88eb1e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-40623dd card-container e-flex e-con-boxed e-con e-child\" data-id=\"40623dd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d05c7a elementor-widget elementor-widget-image\" data-id=\"4d05c7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/10\/saas-icon-05-1.png\" class=\"attachment-full size-full wp-image-371210\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f3bb66 elementor-widget elementor-widget-heading\" data-id=\"3f3bb66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Fiabilitat<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2eec04b elementor-widget elementor-widget-text-editor\" data-id=\"2eec04b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div>Una fiabilitat constant que assegura que cada interacci\u00f3 arribi a la destinaci\u00f3 en el moment prec\u00eds.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-853bb32 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"853bb32\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:200}\">\n\t\t<div class=\"elementor-element elementor-element-5501c7f e-con-full card e-flex e-con e-child\" data-id=\"5501c7f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1f53bf9 card-container e-flex e-con-boxed e-con e-child\" data-id=\"1f53bf9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7167f3 elementor-widget elementor-widget-image\" data-id=\"d7167f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/10\/saas-icon-03-1.png\" class=\"attachment-full size-full wp-image-371211\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9121c6b elementor-widget elementor-widget-heading\" data-id=\"9121c6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Facilitat d&#039;\u00fas<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5080fe elementor-widget elementor-widget-text-editor\" data-id=\"b5080fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div>Qualsevol equip pot gestionar-la de manera senzilla i intu\u00eftiva, amb una corba r\u00e0pida d&#039;aprenentatge.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-67d6368 e-con-full card e-flex e-con e-child\" data-id=\"67d6368\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-070f6ba card-container e-flex e-con-boxed e-con e-child\" data-id=\"070f6ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74e1862 elementor-widget elementor-widget-image\" data-id=\"74e1862\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/10\/saas-icon-11-1.png\" class=\"attachment-full size-full wp-image-371212\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f44ae1 elementor-widget elementor-widget-heading\" data-id=\"7f44ae1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Omnicanal<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1499d63 elementor-widget elementor-widget-text-editor\" data-id=\"1499d63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div>La plataforma integra diversitat de canals en una experi\u00e8ncia fluida i coherent per a usuaris i equips.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a2b9059 e-con-full card e-flex e-con e-child\" data-id=\"a2b9059\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e0733ea card-container e-flex e-con-boxed e-con e-child\" data-id=\"e0733ea\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5339b0 elementor-widget elementor-widget-image\" data-id=\"c5339b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2023\/10\/saas-icon-09-1.png\" class=\"attachment-full size-full wp-image-371213\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eec4bf9 elementor-widget elementor-widget-heading\" data-id=\"eec4bf9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Responsabilitat social<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-805ff95 elementor-widget elementor-widget-text-editor\" data-id=\"805ff95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div>Una experi\u00e8ncia sostenible per complir els principis de responsabilitat social corporativa.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-552dbc8 e-flex e-con-boxed e-con e-parent\" data-id=\"552dbc8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7e6414b e-con-full e-flex e-con e-child\" data-id=\"7e6414b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4c025cc e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"4c025cc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-116ba72 elementor-widget elementor-widget-heading\" data-id=\"116ba72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Gesti\u00f3 de contact centers<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d215181 elementor-widget elementor-widget-text-editor\" data-id=\"d215181\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>La nostra soluci\u00f3 t&#039;ofereix una de les <b>solucions <\/b><b>CCaaS<\/b><b> m\u00e9s potents<\/b> del mercat.<\/p><div>\u00a0<\/div><p>Amb molt <b>\u00e0mplia experi\u00e8ncia<\/b>, la nostra soluci\u00f3 ha demostrat una fiabilitat inigualable a les comunicacions entre les marques i els seus clients.<\/p><p>La seva <b>capacitat de processament <\/b>dinteraccions pot seguir el ritme de les necessitats canviants i \u00e9s la soluci\u00f3 omnicanal amb la <b>millor qualitat de veu <\/b>del mercat.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0207860 elementor-widget elementor-widget-heading\" data-id=\"0207860\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Suport que t&#039;acompanya<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a540d9 elementor-widget elementor-widget-text-editor\" data-id=\"9a540d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>La nostra soluci\u00f3 proporciona <b>suport expert <\/b>al llarg de tot el projecte, des de la planificaci\u00f3 fins al desplegament i el funcionament de la teva soluci\u00f3 CCaaS.<\/p><p>Els nostres equips s\u00f3n aqu\u00ed per <b>acompanyar-te a llarg termini<\/b> per tal que puguis obtenir el m\u00e0xim rendiment de la teva inversi\u00f3.<\/p><p>\u00a0<b>Millorar l&#039;efic\u00e0cia <\/b>de les interaccions entre la teva marca i els teus clients \u00e9s la nostra ra\u00f3 de ser<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f9add5c e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"f9add5c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-74332a8 e-con-full e-flex e-con e-child\" data-id=\"74332a8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b4edc0 elementor-widget elementor-widget-heading\" data-id=\"8b4edc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">INTERACCIONS<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f365ac1 elementor-widget elementor-widget-text-editor\" data-id=\"f365ac1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>+3MM<\/strong><\/p><p>de <b>interaccions<\/b>\/any a trav\u00e9s de veu, correu electr\u00f2nic, xat, missatgeria, xarxes socials<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-771af61 e-con-full e-flex e-con e-child\" data-id=\"771af61\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e10410c elementor-widget elementor-widget-heading\" data-id=\"e10410c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">EXPERI\u00c8NCIA<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d1325d elementor-widget elementor-widget-text-editor\" data-id=\"7d1325d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>+250<\/b><\/p><p><b>experts<\/b> dedicats a ajudar les empreses a cr\u00e9ixer<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-23bad82 e-con-full e-flex e-con e-child\" data-id=\"23bad82\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22dc433 elementor-widget elementor-widget-heading\" data-id=\"22dc433\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">CLIENTS<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fdc103 elementor-widget elementor-widget-text-editor\" data-id=\"1fdc103\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>+250<\/b><\/p><p><b>clients<\/b> ubicats a 100 pa\u00efsos<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a5fd93 e-con-full e-flex e-con e-child\" data-id=\"4a5fd93\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74a9449 elementor-widget elementor-widget-heading\" data-id=\"74a9449\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">USUARIS ACTIUS<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e36a2db elementor-widget elementor-widget-text-editor\" data-id=\"e36a2db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>+150 k<\/strong><\/p><p>usuaris <b>actius<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-157044d e-con-full e-flex e-con e-parent\" data-id=\"157044d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-34f84184 e-flex e-con-boxed e-con e-child\" data-id=\"34f84184\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-48faa105 e-con-full e-flex e-con e-child\" data-id=\"48faa105\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46146e2d elementor-widget elementor-widget-heading\" data-id=\"46146e2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conclusions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7f8616 elementor-widget elementor-widget-text-editor\" data-id=\"b7f8616\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>La nostra plataforma omnicanal permet optimitzar la comunicaci\u00f3 amb els clients<\/p><ul><li><b>Experi\u00e8ncia contextualitzada <\/b>mitjan\u00e7ant dades, NLU i an\u00e0lisi sem\u00e0ntica.<\/li><li><b>Fluxos<\/b> basats en intenci\u00f3 i compet\u00e8ncies per una <b>resposta \u00f2ptima<\/b>.<\/li><li><b>Omnicanalitat real<\/b>: Suport hum\u00e0 o virtual a qualsevol canal.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-1fc6a5c1 partners-grey e-flex e-con-boxed e-con e-parent\" data-id=\"1fc6a5c1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-452ad4e3 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"452ad4e3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-615376e5 elementor-widget elementor-widget-heading\" data-id=\"615376e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">SOM EXPERTS<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6850b7 elementor-widget elementor-widget-heading\" data-id=\"6850b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Els nostres projectes ens avalen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-252e02d7 e-con-full e-flex e-con e-child\" data-id=\"252e02d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-685248d e-con-full e-flex e-con e-child\" data-id=\"685248d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bc8f453 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-image\" data-id=\"5bc8f453\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"150\" src=\"https:\/\/kawaruconsulting.com\/wp-content\/uploads\/2025\/02\/granollers-1.png\" class=\"attachment-full size-full wp-image-372239\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2343ca14 e-flex e-con-boxed e-con e-parent\" data-id=\"2343ca14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bb3ec9c e-con-full e-flex e-con e-child\" data-id=\"bb3ec9c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b44e45c elementor-widget elementor-widget-heading\" data-id=\"6b44e45c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Com treballem?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-340ffca4 elementor-widget elementor-widget-text-editor\" data-id=\"340ffca4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Durant m\u00e9s de 40 anys, la nostra soluci\u00f3 ha demostrat una fiabilitat inigualable a les comunicacions entre les marques i els seus clients. Amb una capacitat de processament d\u02bbinteraccions que pot seguir el ritme de les necessitats canviants oferim als nostres clients la soluci\u00f3 omnicanal amb la millor qualitat de veu del mercat.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-75a081e8 e-flex e-con-boxed e-con e-parent\" data-id=\"75a081e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4e98d1af e-con-full e-flex e-con e-child\" data-id=\"4e98d1af\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-272b52df elementor-widget elementor-widget-heading\" data-id=\"272b52df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">kawaru Consulting<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68b4304b elementor-widget elementor-widget-heading\" data-id=\"68b4304b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">El nostre millor valor s\u00f3n els nostres clients. Treballem junts per marcar la difer\u00e8ncia.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-515e3c2 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"515e3c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/ca\/contacte\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contacte<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Plataforma de comunicaci\u00f3 la capacitat de la qual de processament d&#039;interaccions pot seguir el ritme de les necessitats canviants, sent la soluci\u00f3 omnicanal amb la millor qualitat de veu del mercat<\/p>","protected":false},"featured_media":987510402,"template":"","meta":{"_acf_changed":false},"project_category":[146],"class_list":["post-987510393","project","type-project","status-publish","has-post-thumbnail","hentry","project_category-transformacion-digital"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - 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