{"id":987511058,"date":"2026-05-06T11:21:58","date_gmt":"2026-05-06T09:21:58","guid":{"rendered":"https:\/\/kawaruconsulting.com\/?p=987511058"},"modified":"2026-05-10T11:23:15","modified_gmt":"2026-05-10T09:23:15","slug":"exit-de-la-plataforma-ovac-a-lagencia-tributaria-de-murcia","status":"publish","type":"post","link":"https:\/\/kawaruconsulting.com\/ca\/exito-de-la-plataforma-ovac-en-la-agencia-tributaria-de-murcia\/","title":{"rendered":"\u00c8xit de la plataforma OVAC a l&#039;Ag\u00e8ncia Tribut\u00e0ria de M\u00farcia"},"content":{"rendered":"<p data-path-to-node=\"3\">A <b data-path-to-node=\"3\" data-index-in-node=\"3\">Kawaru Consulting<\/b>, celebrem que la innovaci\u00f3 tecnol\u00f2gica al servei del ciutad\u00e0 sigui reconeguda com un referent a nivell nacional. Recentment, la <b data-path-to-node=\"3\" data-index-in-node=\"158\">Ag\u00e8ncia Tribut\u00e0ria de la Regi\u00f3 de M\u00farcia (ATRM)<\/b> va presentar al IV F\u00f2rum d&#039;intercanvi de millors pr\u00e0ctiques (Logro\u00f1o) el seu nou model de gesti\u00f3, on la <b data-path-to-node=\"3\" data-index-in-node=\"313\">Oficina Virtual d&#039;Atenci\u00f3 Tribut\u00e0ria (OVAT)<\/b> \u2014basada en la nostra soluci\u00f3 <b data-path-to-node=\"3\" data-index-in-node=\"387\">OVAC<\/b> desenvolupada juntament amb el nostre partner <b data-path-to-node=\"3\" data-index-in-node=\"429\">Councilbox<\/b>\u2014 va ser la gran protagonista.<\/p>\n<h2 data-path-to-node=\"4\">Un model d\u00e8xit per a lAdministraci\u00f3 P\u00fablica<\/h2>\n<p data-path-to-node=\"5\">Durant la trobada, que va reunir administracions tribut\u00e0ries estatals i auton\u00f2miques, la delegaci\u00f3 murciana va exposar com la digitalitzaci\u00f3 de processos complexos est\u00e0 transformant la relaci\u00f3 amb el contribuent. La <b data-path-to-node=\"5\" data-index-in-node=\"220\">OVAT<\/b> es posiciona com una eina pionera que permet realitzar gestions que abans requerien presencialitat, com ara la confecci\u00f3, pagament i presentaci\u00f3 de l&#039;impost de transmissions patrimonials (model 620), de forma 100% telem\u00e0tica i amb assist\u00e8ncia remota.<\/p>\n<h3 data-path-to-node=\"6\">L&#039;impacte de la plataforma OVAC en xifres<\/h3>\n<p data-path-to-node=\"7\">La implementaci\u00f3 de solucions digitals impulsades per Kawaru Consulting i la tecnologia de Councilbox ha generat resultats tangibles en l\u201fefici\u00e8ncia recaptat\u00f2ria i la satisfacci\u00f3 ciutadana:<\/p>\n<ul data-path-to-node=\"8\">\n<li>\n<p data-path-to-node=\"8,0,0\"><b data-path-to-node=\"8,0,0\" data-index-in-node=\"0\">Creixement exponencial:<\/b> El nombre de contribuents que utilitzen canals telem\u00e0tics ha passat de 215.607 el 2021 a <b data-path-to-node=\"8,0,0\" data-index-in-node=\"117\">436.885 el 2025<\/b>.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"8,1,0\"><b data-path-to-node=\"8,1,0\" data-index-in-node=\"0\">Recaptaci\u00f3 eficient:<\/b> Els ingressos a trav\u00e9s de canals digitals s&#039;han duplicat, superant els <b data-path-to-node=\"8,1,0\" data-index-in-node=\"98\">56 milions d&#039;euros<\/b> a l&#039;\u00faltim exercici.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"8,2,0\"><b data-path-to-node=\"8,2,0\" data-index-in-node=\"0\">Accessibilitat total:<\/b> Gr\u00e0cies a la plataforma OVAC, el ciutad\u00e0 pot completar els tr\u00e0mits des de qualsevol dispositiu, amb seguretat jur\u00eddica i l&#039;acompanyament de personal especialitzat.<\/p>\n<\/li>\n<\/ul>\n<h2 data-path-to-node=\"9\">Innovaci\u00f3 i Seguretat Jur\u00eddica de la m\u00e0 de Councilbox<\/h2>\n<p data-path-to-node=\"10\">L&#039;\u00e8xit d&#039;aquest projecte rau en la robustesa de la plataforma <b data-path-to-node=\"10\" data-index-in-node=\"65\">OVAC<\/b>. Com a partners estrat\u00e8gics de <b data-path-to-node=\"10\" data-index-in-node=\"101\">Councilbox<\/b>, a Kawaru Consulting hem integrat una soluci\u00f3 que no nom\u00e9s simplifica la burocr\u00e0cia, sin\u00f3 que garanteix el compliment de les normatives m\u00e9s estrictes:<\/p>\n<ul data-path-to-node=\"11\">\n<li>\n<p data-path-to-node=\"11,0,0\"><b data-path-to-node=\"11,0,0\" data-index-in-node=\"0\">Esquema Nacional de Seguretat (ENS) \u2013 Nivell Alt.<\/b><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"11,1,0\"><b data-path-to-node=\"11,1,0\" data-index-in-node=\"0\">Seguretat jur\u00eddica a la signatura i atenci\u00f3 remota.<\/b><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"11,2,0\"><b data-path-to-node=\"11,2,0\" data-index-in-node=\"0\">Entorn usable i proper:<\/b> Humanitzem la tecnologia permetent l&#039;assist\u00e8ncia per videotrucada durant el proc\u00e9s de tramitaci\u00f3.<\/p>\n<\/li>\n<\/ul>\n<h2 data-path-to-node=\"12\">Kawaru Consulting: Impulsant la Transformaci\u00f3 Digital<\/h2>\n<p data-path-to-node=\"13\">Aquest reconeixement en un f\u00f2rum d&#039;alt nivell reafirma el nostre comprom\u00eds amb la modernitzaci\u00f3 de les administracions p\u00fabliques. Tal com va subratllar Sonia Carrillo, secret\u00e0ria general de la Conselleria d&#039;Hisenda de M\u00farcia, el focus no est\u00e0 nom\u00e9s quant es recapta, sin\u00f3 a <b data-path-to-node=\"13\" data-index-in-node=\"271\">com es gestiona amb efici\u00e8ncia, transpar\u00e8ncia i confian\u00e7a.<\/b><\/p>\n<p data-path-to-node=\"14\">Des de Kawaru Consulting, seguim treballant per exportar aquest model d&#039;\u00e8xit a altres organitzacions, tot demostrant que la col\u00b7laboraci\u00f3 entre consultoria estrat\u00e8gica i tecnologia d&#039;avantguarda \u00e9s la clau per a l&#039;Administraci\u00f3 del futur.<\/p>\n<p data-path-to-node=\"14\">Us deixem el link de la not\u00edcia a Europa Press:<\/p>\n<p><a href=\"https:\/\/www.europapress.es\/murcia\/noticia-carm-expone-modelo-atencion-gestion-agencia-tributaria-regional-encuentro-administraciones-20260418120001.html\">https:\/\/www.europapress.es\/murcia\/noticia-carm-expone-modelo-atencion-gestion-agencia-tributaria-regional-encuentro-administraciones-20260418120001.html<\/a><\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>En Kawaru Consulting, celebramos que la innovaci\u00f3n tecnol\u00f3gica al servicio del ciudadano sea reconocida como un referente a nivel nacional. Recientemente, la Agencia Tributaria de la Regi\u00f3n de Murcia (ATRM) present\u00f3 en el IV Foro de intercambio de mejores pr\u00e1cticas (Logro\u00f1o) su nuevo modelo de gesti\u00f3n, donde la Oficina Virtual de Atenci\u00f3n Tributaria (OVAT) \u2014basada [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":987511059,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[13],"tags":[174,165,80,65],"class_list":["post-987511058","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-proyectos","tag-agencia-tributaria","tag-caso-de-exito","tag-innovacion","tag-seguridad-juridica"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00c9xito de la plataforma OVAC en la Agencia Tributaria de Murcia - Servicios de consultor&iacute;a de 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